Gateshead Two’s Company Telephone Befriending

Gateshead Two’s Company Telephone Befriending is a befriending service aimed at adults who find themselves requiring some extra friendship and support, and this is provided through weekly telephone calls. We match volunteers with those who are referred to us and all volunteers are carefully selected, trained and vetted.

At present we are unable to accept any new Referrals due to a shortage of Befrienders. We are in the process of seeking out extra volunteers and will update the page when they are ready to go! We apologise for any inconvenience.


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We accept referrals from statutory organisations such as social workers, social prescribers, GP’s and community health practitioners, charities, friends and family members or self-referrals.

Our main criteria for admission to the scheme is for there to be clear evidence of social isolation and that our service is being requested by the person concerned. We regret that we are unable to arrange visits where there is a diagnosis of advanced dementia or certain mental health conditions.

Our service is available to adults living within Lobley Hill, Sunniside, Marley Hill, Byermoor , Dunston, Whickham and Bensham (If you are interested and live outside these areas, please still get in touch). For further details please contact us on 0191 4220445 (Hillside Church Office) Office hours: Tuesday, Wednesday & Friday 9.30am-3.30pm.

To make a referral, please complete the referral form.

Get Involved

The role of a volunteer is to carry out a regular home visit or telephone call to an allocated ‘scheme member’ usually for one hour every one or two weeks. This contact is often a lifeline for those who are unable to leave their home very often, and who have little contact with others in the community.

The majority of our volunteers report that they have an extremely positive experience within their role and that they benefit from their experience as much as their allocated friend. We are keen to build on this mutual benefit and encourage all volunteers to look for opportunities to celebrate and honour the achievements and experiences of scheme members.

If you would like to apply to become a volunteer, please get in touch with us using the form below or phone our coordinator.

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Contact Us

Linda Cranney

Hillside Church, All Saints Vicarage, Rowanwood Gardens, Lobley Hill, Gateshead, Tyne & Wear NE11 0DP

0191 4220445 (Hillside Church Office) Office hours: Tuesday, Wednesday & Friday 9.30am-3.30pm

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